Staff - Code Of Conduct and Rules

Attitudes

1. Personal, negative feelings about any player should be totally put aside when they are in need of your assistance.
2. When a staff member is helping a player in game or outside the game with a ShadowLands query or problem, full attention and politeness should be applied by the staff member.
3. Racism and/or ethnic abuse will not be tolerated by anyone especially the ShadowLands staff. Any breach of this conduct will result in a reconsideration of their role within the shard and their likely dismissal.
4. Harassment by any member of ShadowLands, whether it be by a player or a staff member of another person/persons connected with the project, will be taken very seriously.

Rewards

1. Staff are not allowed to give out items to players without the player having earned it.
2. If an event has taken place and a reward has been considered appropriate then it will be given, however the reward should:
   • Fit the event.
   • Not give the player rewarded an advantage in the game against other players.
   • Be of a decorative nature only (IE a small commemorative item, so that the player can show his/her achievement to others).
   • Should never be newbied or of too much value.

Events

1. We welcome members of staff organising events, however the event needs to be given the OK by an admin first.
2. Councellors are not allowed to make shard wide announcements about their events, whether they be a PvP or a quest etc. A Councellor can however organise small player unannounced events involving just a few players. Although these small events don't have to have been given the all clear by an admin but they should be announced in the staff channel to make sure they don't conflict with any other event take place at the time.
3. GameMasters are allowed to run the small events (item 2 above), plus they are allowed to run world announced events. However they are required to obtain the correct go ahead from the admin staff first.
4. Seers, basically the rules of a GM apply to a Seer.
5. Admin, well its your shard... all the rules apply to you as to everyone, but to be honest, I cant tell you what you aren't allowed to get up to ;) B***ards...
6. All events, whether it is a small Councellor run quest, for only 2 men, or a large shard wide Admin run event, should be logged so that other staff can run their events in the up to date knowledge of what is happening elsewhere.

Speech

1. Staff should use polite speech when talking with one another or players in the game.
2. Staff should also bear in mind that the shard works on the basis of good nature and we find that a good natured shard stays good natured because the staff are good natured. What better way to demonstrate this good nature than by taking the time to converse in a polite and considerate manner towards other members of the shard.

Clothing

A member of staff is to choose a hue or colour range unique to himself/herself from any other member of the ShadowLands team and register this colour to an admin.
This colour is to be his/her tag when they are working on the shard using their staff character.
This hue cannot be changed dependent on the staff feeling or mood at the time. If you wish to change this colour you should have to ok this with admin first.
This set hue to staff members is being used to let players identify themselves with the staff as an individual. The other plan was to use a colour set to a staff position on the shard. (IE red for Gm and blue for Councellors.)

Some Miscellaneous Rules

1. Staff are not allowed to change players stats and/or skills under any circumstances. If a player complains for instance about a loss of his stats or skills then this should be reported to admin for them to check the shard logs to verify the claims made by the player.
2. Staff abusing their powers will be considered as a very serious offence towards the trust the shard organizers placed on there staff. If you are found to have abused your position then we shall we forced to consider deeply your involvement in the development of the shard's future.
3. If a staff member feels threatened by any member of the ShadowLands community, whether it be a player of the shard or another staff member, he/she should apply for the help from another staff member/person in looking into and monitoring the situation.
4. If a staff member finds himself/herself in the situation of being tormented by a player then the staff member should either consider jailing the offending player or should leave the situation for another helper to take over.
5. Jailing a player should be considered by staff as a very serious course of events and this option shouldn't be used lightly. If a problem arises that a staff member thinks he can't handle then it should be reported, but jailing a player after only a few moments is considered as a poor attempt at handling the situation.